Mullets appliances at 2194 Trade Center Way, Naples, Florida.

Prior post describing Mullett's as the WORST ever is an understatement. I had to wait 3 weeks for a scheduled service call only to be told on the long awaited day that a credit card number would be required before a call could be made. After giving, I was then told the serviceman determined the call was a 2 man job since washer was a stackable, therefore, would not come until the next day when he wpuld have help. Desperate for the much needed repair, I agreed to the assigned window on the following night of 5 to 7! The epitomy of rudeness and ignorance, the serviceman, Jerry, got lost - barged past me thru my door at 7:15, angry - his greeting, " this place is pathetic". He gave my machine a cursory brief look - determined was ok, "knocked off balance" , charged me $99 and out the door in maximum of 15 minutes. He also disclosed that the two man excuse for rescheduling was not true -
" don't know where they got that". First thing next morning I ran load of laundry - machine totally stopped in wash cycle but continued to fill with water. Called Mullett's and was told by Jared O'Brien, Service Mgr., to turn dial to drain. Did so and water pressure blew door open and I had 2 inches of water throughout my condo. Mr. O'Brien hung up while I was panicked trying to stop water flow. He remained unavailable to me when I made several calls in the next few days telling him not to charge me for the joke of a service call. I had to leave voicemails as he was never in the office when I called and never returned my calls. Despite what happened, the charge was on my credit card within 3 days and was never rescinded. Many more details have been omitted but this is the gist of my experience
with Mullett Appliances. Never again.